FAQ

Frequently Asked Questions (FAQ)

1. What products does Thermic Relief offer?

We specialize in high-quality thermal therapy products designed to provide comfort and relief. Our collection includes heating pads, compression wraps, and other wellness solutions to help ease muscle soreness, joint pain, and tension.

2. How do your products work?

Our products use heat and cold therapy to promote circulation, reduce inflammation, and relieve pain. Simply follow the instructions for heating, and apply them to the affected area for soothing relief.

3. Are your products safe to use?

Yes! Our products are made with high-quality, durable materials and are designed for safe, everyday use. Please follow the usage guidelines provided with each product to ensure the best experience.

4. Do you offer refunds or exchanges?

We stand by the quality of our products. If you’re not satisfied with your purchase, please refer to our return policy for details on refunds and exchanges.

5. How long does shipping take?

Shipping times vary based on your location. Most orders are processed within 1-3 business days and typically arrive within 5-10 business days. You’ll receive tracking information once your order has shipped.

6. How can I contact customer support?

We’re here to help! You can reach out to us via email at support@thermicrelief.com or our contact form, and our friendly support team will be happy to assist you.